You walk into your local Walmart expecting the usual routine. Grab your items, head to the self-checkout, scan, pay, and ...

Walmart is quietly rewriting the rules of checkout, and the rest of big-box retail is being forced to react. By scaling back self-service lanes, tightening who can use them, and experimenting with new ...

Self-checkout lanes at grocery stores and retail outlets are sometimes a controversial topic. Shoppers either love the convenience or hate that they have to do the work they feel an employee should be ...