Coming off a January release that focused on easing customization efforts, SugarCRM this time was focused on delivering something that would be seen as more competitive with larger, more proprietary ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

IBM's recent decision to replace its Oracle Siebel customer management system with SugarCRM's web-based application is a big vote of confidence in commercial open source software. Commercial open ...