Samsung is reportedly making repair shops snitch on you. Samsung is reportedly making repair shops snitch on you. is a senior editor and founding member of The Verge who covers gadgets, games, and ...

If you’ve got a Samsung Galaxy phone in need of repair, you may need to find a new shop. Best Buy’s Geek Squad—once a Samsung-authorized partner—will no longer fix hardware issues such as depleted ...

Geek Squad employees were told to prepare to send their Samsung components back. Geek Squad employees were told to prepare to send their Samsung components back. is a former weekend editor who covered ...

Whether a Samsung phone troubles you for natural causes like an aging battery or you accidentally drop it on the street and shatter the glass, Samsung's self-repair program can help you. The Korean ...

Buying a smartphone is a big investment. This is especially true if you buy one that just hit the market. When you spend up to $1,000 on a smartphone, you probably want peace of mind that it will last ...

It turns out that Samsung’s repair program isn’t as breezy as we initially thought. In the past few days, we’ve discovered some harsh truths about Android’s best-selling smartphone maker. The company ...

Samsung is introducing an interesting new feature for people sending in their Galaxy phones for repair: “repair mode.” When shipping off your phone, you might want to do something to protect your data ...