Safaricom’s My OneApp improves the experience with better UX and smarter features, but the loss of 'Safaricom' and 'M-PESA' from the app's name is a costly branding mistake.

A section of Safaricom mobile users have reported receiving notifications of Social Health Assurance (SHA) scheme deductions from their M-PESA accounts. A Kenyan, Doreen Daisy, took to social media to ...

Safaricom has begun migrating users from its standalone M-PESA app to a new platform, My OneApp, as it consolidates services and strengthens its position in Kenya's digital finance market.The company ...

Kenyan music artist Juacali thrills the crowd during the M-pesa 18 at Uhurupark ,Nairobi on March 21, 2025. [Courtesy] It would suffice to say 2007 was a pivotal year for Kenya and its people. It is ...

The Kenyan government's announcement of a new 10 percent tax in March 2013 threatened the future prospects of M-Pesa, Safaricom's mobile money transfer service, which had revolutionized the way money ...

The M-Pesa Foundation has opened applications for its 2026 scholarship programme, inviting bright and needy Kenyan students ...

The Kenyan government's announcement of a new 10 percent tax in March 2013 threatened the future prospects of M-Pesa, Safaricom's mobile money transfer service, which had revolutionized the way money ...

The number of active M-Pesa customers in Ethiopia grew 258.5 percent year-on-year to 5.2 million in the quarter to December 2025, boosting Safaricom’s performance in the new market, supported by ...

NAIROBI (Reuters) - Kenya's leading telecoms operator, Safaricom, suffered an estimated $3-4 million in lost revenue from its M-Pesa money transfer business in the past two weeks due a slowdown caused ...

NAIROBI (Reuters) - Kenya's leading telecom firm Safaricom and South Africa's Vodacom said on Monday that they had completed the acquisition of popular mobile money platform M-Pesa from Britain's ...