Even today there is still controversy as to who actually invented the telephone. One thing is clear though, since the invention of the telephone the way we do business has changed dramatically, and ...
IN THE PANTHEON of nerdy paraphernalia, the headset microphone sits somewhere between the pocket protector and Google Glass, and as such, wearing one has always broadcast a certain dorkiness. At best, ...
A labor union in the Philippines has demanded that contact centers must ban agents from sharing headsets, arguing that BPO workers are more vulnerable to respiratory diseases like coronavirus ...
Meet Jasper Schmich Kinney, your go-to tech guru and gaming aficionado. Jasper is a video game music composer, having collaborated with industry legends like Yasunori Nishiki (composer of the Octopath ...
VANCOUVER, Wash., July 16, 2024 (GLOBE NEWSWIRE) -- Cyber Acoustics, a leading manufacturer of reliable and affordable computer peripherals used in schools, businesses, contact centers, and homes, ...
As part of my training, we're to work with the support monkeys on help desk for a while. The headset i've been given simply, well, sucks. Is there any way to convert my 1/8" headphone jack headset I ...
You've decided that you need a new or expanded call center. You know the functions it will have; and the property requirements. You've picked a building to meet them. Now you need to have the ...
Jabra, the Copenhagen, Denmark-headquartered provider of personal sound, video and office solutions, has expanded its Engage line with two new products designed for digital contact centers to bolster ...
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